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UB Neurosurgery

Neurology • Niagara Falls, NY

★★☆☆☆2.0/54 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.0/5 (4 reviews)
  • MapQuest

What patients say

Patients praise

  • Expert and skilled neurosurgeons
  • Compassionate and attentive care from physicians
  • Comprehensive treatment options and modern facilities
  • Thorough explanations of procedures and treatment plans

Common complaints

  • Administrative inefficiencies
  • Dissatisfaction with office staff interactions
  • Insurance authorization and coverage challenges
  • Long wait times for appointments

In patients' words

"Love this group. Everything you may need is in 1 building. Great staff, knowledgeable and skilled physicians."

— MapQuest user review

"Worst medical office I have ever been to. I waited weeks for an appt with excruciating back pain, struggling to walk, numbness and tingling in extremities."

— MapQuest user review

"While there are areas for improvement in administrative efficiency, the overwhelming sentiment among patients highlights the institution's dedication to alleviating pain and improving quality of life through innovative treatment options."

— Wheree aggregator summary for UBNS

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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