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Niagara Falls Memorial Medical Center

Neurology • Niagara Falls, NY

★★☆☆☆2.2/5274 reviews across 3 platforms

Ratings by platform

  • Google Reviews: 2.2/5 (247 reviews)
  • Yelp: 2.0/5 (27 reviews)
  • Healthgrades

What patients say

Patients praise

  • Instances of attentive, caring, and professional medical staff
  • Quick and respectful service reported in specific departments like X-ray
  • Satisfactory experiences reported by some families regarding resident care

Common complaints

  • Long ER wait times and lack of available rooms
  • Poor staff communication and perceived lack of professionalism
  • Difficulties with parking and facility access
  • Reports of cleanliness issues in patient areas

In patients' words

"Everyone was very attentive and caring. Paramedics/ firefighters were wonderful... The plastic surgeon and his nurse were excellent."

— Patient review from MedicalRecords.com

"My mother was a resident here for 2.5 months before she passed away in December 2022. Don't ever place your loved one here... The "health care" staff and administration are completely worthless/useless."

— Patient/family review from LocalityBiz

"Her blood pressure was taken and she was put in a broken wheelchair, put in the waiting room and told that someone would see her the NEXT DAY due to no rooms available."

— Patient review from WebMD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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