Niagara Falls Memorial Medical Center | Niagara Falls, NY
Neurology • Niagara Falls, NY
Ratings by platform
- Google Reviews: 2.2 out of 5 stars (247 reviews)
- Yelp: 2.0 out of 5 stars (27 reviews)
- Healthgrades: 55% patient experience rating (12% lower than national average)
What patients say
Patients praise
- Instances of attentive, caring, and professional medical staff
- Quick and respectful service reported in specific departments like X-ray
- Satisfactory experiences reported by some families regarding resident care
Common complaints
- Long ER wait times and lack of available rooms
- Poor staff communication and perceived lack of professionalism
- Difficulties with parking and facility access
- Allegations of neglect and poor care in long-term/hospice settings
- Reports of cleanliness issues in patient areas
In patients' words
"Everyone was very attentive and caring. Paramedics/ firefighters were wonderful... The plastic surgeon and his nurse were excellent."
— Patient review from MedicalRecords.com"My mother was a resident here for 2.5 months before she passed away in December 2022. Don't ever place your loved one here... The "health care" staff and administration are completely worthless/useless."
— Patient/family review from LocalityBiz"Her blood pressure was taken and she was put in a broken wheelchair, put in the waiting room and told that someone would see her the NEXT DAY due to no rooms available."
— Patient review from WebMDMore clinics in Niagara Falls
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