Niagara Primary Care
Primary Care • Niagara Falls, NY
What patients say
Patients praise
- Responsive and well-organized practice management in some instances
- Knowledgeable and professional individual providers who are perceived as patient advocates
- Convenient access for some patients for routine care and referrals
Common complaints
- Difficulties with prescription refills and communication with staff
- Unprofessional front desk interactions and rude customer service
- Appointment scheduling issues, including last-minute cancellations and long wait times
- Concerns regarding provider quality, lack of personal follow-up, and perceived lack of compassion
More clinics in Niagara Falls
Niagara Falls Memorial Medical Center
Patients praise: Occasional positive experiences with nursing staff compassion and attentiveness · Specific praise for certain departments like Radiology/X-ray.
Niagara Family Chiropractic
Patients praise: Professional and dedicated care · Friendly and accommodating staff.
Excelsior Orthopaedics
Patients praise: High levels of clinical expertise and detailed treatment explanations · Professional and friendly staff interactions reported by many patients.
Roswell Park Cancer Institute Niagara
Patients praise: Professional and friendly nursing staff · Welcoming environment.
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