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Niagara Falls Memorial Medical Center

Primary Care • Niagara Falls, NY

★★★☆☆2.6/5102 reviews across 4 platforms

Ratings by platform

  • MedicalRecords.com: 2.6/5 (102 reviews)
  • US News & World Report: 2/5
  • Healthgrades
  • Facebook: 64% recommend (278 reviews)

What patients say

Patients praise

  • Occasional positive experiences with nursing staff compassion and attentiveness
  • Specific praise for certain departments like Radiology/X-ray

Common complaints

  • Long wait times and accessibility issues in the Emergency Room
  • Concerns regarding staff responsiveness and communication
  • Dissatisfaction with parking availability and management
  • Reports of unprofessional or dismissive attitudes from administrative or front-desk staff

In patients' words

"This hospital has kids working at the front desk and have no clue on what their doing! I wish this place would be more professional, this is a hospital, not a high school fundraiser event."

— MedicalRecords.com review

"Her blood pressure was taken and she was put in a broken wheelchair, put in the waiting room and told that someone would see her the NEXT DAY due to no rooms available."

— WebMD review

"When I finally got my referral for an x-ray, the x-ray department was phenomenal... I was treated..."

— Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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