Niagara County Department of Mental Health
Mental Health Care • Niagara Falls, NY
Ratings by platform
- Rehab.com (Niagara County Mental Health - Lockport, NY): 4.2/5 (10 reviews)
- Indeed (Niagara County Department of Mental Health & Substance Abuse): 3.0/5 (overall rating) (5 reviews)
- Glassdoor (Working at Niagara County Department of Mental Health Services): 3.7/5 (2 ratings)
What patients say
Patients praise
- Some reviewers describe experiences as good or mention that some therapists are nice
- Some ratings reflect moderately positive evaluations
Common complaints
- Poor administrative access/phone contact and difficulty getting appointments
- Negative experiences with counselors/therapy quality and case handling (e.g., closing case, scheduling issues)
- Reports of lack of empathy toward patients
In patients' words
"“Most of the experience I have had has been good.”"
— mappca.com review (Niagara County Mental Health Services - Niagara Falls)"“They're horrible. They'll close your case just because.”"
— mappca.com review (Niagara County Mental Health Services - Niagara Falls)"“Terrible oversight of ‘Adult Living Program’…”"
— rehab.com review (Niagara County Mental Health - Lockport, NY)"“I called several times and never got an option to speak with a human or leave a message…never able to get an appointment!”"
— mappca.com review (Niagara County Mental Health Services - Niagara Falls)More clinics in Niagara Falls
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