Urology - Newport/Ft. Thomas - St. Elizabeth Physicians
Urology • Newport, KY
Ratings by platform
- St. Elizabeth Healthcare (official site): 4.8 out of 5 (712 ratings)
- Birdeye: 4.2 out of 5 (26 reviews)
What patients say
Patients praise
- Patients often describe individual doctors and nursing staff as kind, personable, and empathetic
- Positive experiences with clear, thorough explanations of diagnoses and treatment plans
- Some patients appreciate the thoroughness and expertise of specific urology specialists in diagnosing complex issues
Common complaints
- Difficulties with office communication, particularly regarding return phone calls after procedures or requests for help
- Frustration with appointment scheduling and administrative processes
- Concerns regarding post-operative care and follow-up, including pain management decisions
- Perceived lack of attentiveness or feeling dismissed during consultations
In patients' words
"Dr Allen is an excellent doctor. I found him to be kind, informative, and genuine. Also, I would say the same about the staff. During my visits, they were efficient, informative, and very kind."
— Birdeye Review"Sent home to await surgery for a 5mm kidney stone and they would not give me any pain medication to take home to wait for surgery. ... Terrible terrible patient care."
— LocalityBiz Review"He provided me with Ultrasound, Ct Scans, 24 hour urinalysis and related blood work to get the answers and remedy I needed for better health. So glad to have seen him, he is great in his field of study."
— Healthgrades Review (Dr. Monzer Haj-Hamed)More clinics in Newport
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