Primary Care - Newport/Ft. Thomas | KY - St. Elizabeth Physicians
Family Medicine • Newport, KY
Ratings by platform
- St. Elizabeth Physicians official website: 4.9 out of 5 stars (based on 1321 ratings) (1321 ratings (Primary Care - Newport))
- St. Elizabeth Physicians official website: 4.9 out of 5 stars (based on 720 ratings) (720 ratings (Primary Care - Newport Ovation))
- Birdeye: 4.2 out of 5 stars (based on 26 reviews) (26 reviews (Urology Newport/Ft Thomas))
What patients say
Patients praise
- many patients praise individual doctors for being knowledgeable, caring, and thorough
- convenient location and access to various services in one place
- some patients report friendly and efficient staff interactions
- generally high star ratings for primary care services on official websites
Common complaints
- long wait times for appointments and while in the office
- perceived dismissiveness or lack of thoroughness by some providers
- difficulties with staff communication and administrative processes, including scheduling and returning calls
- frustration with misdiagnoses or perceived inadequate care in urgent care and specialty departments
- billing and insurance communication issues
In patients' words
"The people of St E's make the difference - they listen, care, and respond to all of my health concerns. They communicate well and answer any questions I may have. I trust them for all my healthcare needs."
— BusinessYab reviewer"I see Dr Loftus and she is amazing. I love her understanding, her bed side manner and she’s just an all around easy person to talk to. However, the staff that works at St. Elizabeth is no help what’s so ever. If I have an appointment, I can always guarantee it’s going to be running 30-60 min late."
— LocalityBiz reviewer"Appalling. I am 12 days post major surgery and called the office leaving a VM at 1pm, asking for a call back... Over 6 hours later, they are now closed, and still.no.call."
— LocalityBiz reviewerMore clinics in Newport
Primary Care - Newport Ovation | KY - St. Elizabeth Healthcare
Patients praise: Compassionate and knowledgeable physicians · Staff is friendly and attentive.
Welcome to Newport Family Medicine | Specializing in You
Patients praise: Highly knowledgeable, caring, and thorough physicians and nurse practitioners · Clean and professional office environment.
Newport - HealthPoint Family Care
Patients praise: Convenience of location and scheduling (e.g., walk-ins) · General patient perception reported by organization (4.8/5 in 2025).
Brown University Health Orthopedics Institute at Newport Hospital
Patients praise: High patient satisfaction with orthopedic surgeons (particularly Dr. Michael Staebler) · Professional, compassionate, and knowledgeable medical staff.
Newport Dental Associates: Dentist Newport, RI
Patients praise: Professional and friendly staff · Patient-first approach and personalized care by Dr. Baldelli.
Cardiovascular Institute of New England | Cardiology Care in RI
Patients praise: praise for the clinical staff and individual cardiologists' expertise and compassionate care · positive experiences with thorough explanations of medical conditions and treatment plans.
Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.