Primary Care - Newport/Ft. Thomas | KY - St. Elizabeth Physicians
Family Medicine • Newport, KY
Ratings by platform
- St. Elizabeth Physicians official website: 4.9/5 (1,321 reviews)
- St. Elizabeth Physicians official website: 4.9/5 (720 reviews)
- Birdeye: 4.2/5 (26 reviews)
What patients say
Patients praise
- many patients praise individual doctors for being knowledgeable, caring, and thorough
- convenient location and access to various services in one place
- some patients report friendly and efficient staff interactions
- generally high star ratings for primary care services on official websites
Common complaints
- long wait times for appointments and while in the office
- perceived dismissiveness or lack of thoroughness by some providers
- difficulties with staff communication and administrative processes, including scheduling and returning calls
- billing and insurance communication issues
In patients' words
"The people of St E's make the difference - they listen, care, and respond to all of my health concerns. They communicate well and answer any questions I may have. I trust them for all my healthcare needs."
— BusinessYab reviewer"I see Dr Loftus and she is amazing. I love her understanding, her bed side manner and she’s just an all around easy person to talk to. However, the staff that works at St. Elizabeth is no help what’s so ever. If I have an appointment, I can always guarantee it’s going to be running 30-60 min late."
— LocalityBiz reviewer"Appalling. I am 12 days post major surgery and called the office leaving a VM at 1pm, asking for a call back... Over 6 hours later, they are now closed, and still.no.call."
— LocalityBiz reviewerMore clinics in Newport
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Patients praise: Compassionate and knowledgeable physicians · Staff is friendly and attentive.
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Primary Care - Newport/Ft. Thomas | KY - St. Elizabeth Healthcare
Patients praise: Courteous and friendly nursing/support staff · Physicians described as attentive and thorough by many patients.
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