Primary Care - Newport/Ft. Thomas | KY - St. Elizabeth Healthcare
Internal Medicine • Newport, KY
Ratings by platform
- WebMD: 5.0/5 (17 reviews)
What patients say
Patients praise
- Courteous and friendly nursing/support staff
- Physicians described as attentive and thorough by many patients
- Convenient location with multiple services (labs, urgent care) in one spot
- Ease of access and parking at specific locations
Common complaints
- Appointment delays and long wait times
- Perceived lack of attentiveness or dismissal of patient concerns by some physicians
- Difficulty with phone hold times and appointment scheduling/availability
- Inconsistent continuity of care (frequent changes in providers)
- Specific complaints regarding bedside manner in certain departments or from specific staff members
In patients' words
"The people of St E's make the difference - they listen, care, and respond to all of my health concerns. They communicate well and answer any questions I may have."
— BusinessYab review"My only complaint is that I have never been taken back at the time of my appointment and the my appointment usually runs about an hour even for a regular checkup."
— BusinessYab review"Dr. Carpenter completely dismissed my concerns and basically told me to stay off of the internet when searching what my symptoms could be related to."
— LocalityBiz reviewMore clinics in Newport
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