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Urology - Newport/Ft. Thomas | KY

Urology • Newport, KY

★★★★☆4.4/532 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.2/5 (26 reviews)
  • Healthgrades: 5/5 (4 reviews)
  • WebMD Care: 5/5 (2 reviews)

What patients say

Patients praise

  • Providers described as personable, empathetic, and knowledgeable
  • Staff noted as efficient and friendly in several instances
  • Positive experiences with thorough diagnosis and explanation of conditions

Common complaints

  • Concerns regarding pain management, specifically with kidney stones
  • Complaints about perceived lack of thorough testing or diagnostic transparency
  • Instances of negative patient-provider communication or staff interaction

In patients' words

"Sent home to await surgery for a 5mm kidney stone and they would not give me any pain medication... Terrible terrible patient care."

— Patient review regarding kidney stone treatment

"Very personable, empathetic, and explained in DETAIL the diagnosis, next steps and ways to improve condition."

— Patient review for Dr. Monzer Haj-Hamed

"Dr Allen is an excellent doctor. I found him to be kind, informative, and genuine."

— Patient review for Dr. Noah Allen

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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