OrthoCincy: Cincinnati Orthopedic Care & Sports Medicine
Sports Medicine • Newport, KY
Ratings by platform
- Yelp (Brand-wide): 3.7 out of 5 stars (112)
- Birdeye (Cincinnati): 4.8 out of 5 stars (253)
- Birdeye (Anderson): 4.9 out of 5 stars (1,688)
- Wellington Orthopaedics/OrthoCincy website: 4.86 out of 5 stars (207)
What patients say
Patients praise
- High praise for specific physicians, physician assistants, and nurses for their expertise, kindness, and bedside manner
- Effective surgical outcomes and successful rehabilitation experiences
- Generally efficient office staff and well-managed wait times at certain locations
- Professional and caring team approach to patient care
Common complaints
- Billing and administrative issues, including overcharging and demands for payment upfront
- Experiences with rushed or dismissive communication from some providers
- Difficulties with appointment scheduling and cancellations
- Concerns about policies regarding unpaid past balances affecting new appointments
In patients' words
"Dr. Nayak. His personality, demeanor and bedside manner are impeccable. He is very knowledgeable, skilled, understanding and most of all compassionate and reassuring."
— Birdeye Review (Anderson)"Got turned away. This is a company that is more worried about money than their patients. I made an appointment online, filled out papers, just for them to call my name and say WE CANT SEE YOU."
— Yelp Review"Care for orthopedic need was satisfactory, but their billing department leaves much to be desired. They demanded payment up front before billing my insurance, and overcharged to boot."
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