OrthoCincy
Sports Medicine • Newport, KY
Ratings by platform
- Wellington Orthopaedics/OrthoCincy website: 4.86/5 (207 reviews)
What patients say
Patients praise
- High praise for specific physicians, physician assistants, and nurses for their expertise, kindness, and bedside manner
- Effective surgical outcomes and successful rehabilitation experiences
- Generally efficient office staff and well-managed wait times at certain locations
- Professional and caring team approach to patient care
Common complaints
- Billing and administrative issues, including overcharging and demands for payment upfront
- Experiences with rushed or dismissive communication from some providers
- Difficulties with appointment scheduling and cancellations
- Concerns about policies regarding unpaid past balances affecting new appointments
In patients' words
"Got turned away. This is a company that is more worried about money than their patients. I made an appointment online, filled out papers, just for them to call my name and say WE CANT SEE YOU."
— Yelp Review"Care for orthopedic need was satisfactory, but their billing department leaves much to be desired. They demanded payment up front before billing my insurance, and overcharged to boot."
— MapQuest/Yelp ReviewMore clinics in Newport
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