Eye Doctor near Newport, KY Pavilion Pkwy - MyEyeDr. Locations
Ophthalmology • Newport, KY
Ratings by platform
- Birdeye: 4 stars (205 reviews)
- Apple Maps: 2.7/5 stars (13 reviews)
- BestProsInTown: N/A (116 reviews)
What patients say
Patients praise
- friendly and professional doctors who are effective at diagnosing vision issues like astigmatism
- efficient appointments with minimal wait times for some patients
- knowledgeable and helpful staff in assisting with frame and contact lens selection
- large selection of fashionable eyewear frames available
Common complaints
- reports of unprofessional or rude staff members, particularly at the front desk
- complaints regarding billing, insurance processing, or confusing communication about eyewear costs
- some staff perceived as distracted by personal conversations during interactions
In patients' words
"Amazing doctor and fantastic staff. This is the first doc to address my astigmatism in both eyes. I was aware of just one. World of difference."
— Yelp"Please go elsewhere!! This place is a joke. We have good vision insurance. I had purchased a pair of glasses In October, 2024. The lady helping me recommended a pair that was under the display in a ca..."
— Apple Maps"The dr was great but the front desk and the person helping me check out were more involved in their personal life. Talking to each other rather than ..."
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