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Eye Doctor near Newport, KY Pavilion Pkwy - MyEyeDr. Locations

Ophthalmology • Newport, KY

★★★☆☆2.7/513 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4 stars (205 reviews)
  • Apple Maps: 2.7/5 (13 reviews)
  • BestProsInTown (116 reviews)

What patients say

Patients praise

  • friendly and professional doctors who are effective at diagnosing vision issues like astigmatism
  • efficient appointments with minimal wait times for some patients
  • knowledgeable and helpful staff in assisting with frame and contact lens selection
  • large selection of fashionable eyewear frames available

Common complaints

  • reports of unprofessional or rude staff members, particularly at the front desk
  • complaints regarding billing, insurance processing, or confusing communication about eyewear costs
  • some staff perceived as distracted by personal conversations during interactions

In patients' words

"Amazing doctor and fantastic staff. This is the first doc to address my astigmatism in both eyes. I was aware of just one. World of difference."

— Yelp

"Please go elsewhere!! This place is a joke. We have good vision insurance. I had purchased a pair of glasses In October, 2024. The lady helping me recommended a pair that was under the display in a ca..."

— Apple Maps

"The dr was great but the front desk and the person helping me check out were more involved in their personal life. Talking to each other rather than ..."

— Zocdoc

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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