Eye Exams & Children's Eye Care | Opticare Vision Center, Newport
Ophthalmology • Newport, KY
Ratings by platform
- Yelp, Yahoo Local, BestProsInTown, MapQuest, LocalityBiz: 4.0 out of 5 stars (Yahoo); 4.5 out of 5 stars (Yelp/MapQuest) (Over 100 reviews aggregated across platforms; 29 reviews on brand-level Yelp page)
What patients say
Patients praise
- Friendly, kind, and knowledgeable staff
- Thorough and professional eye examinations
- Wide selection of frames available
- Welcoming and comfortable office atmosphere
- Prompt service and ability to accommodate short-notice appointments
Common complaints
- Unexpected or high costs for exams/services
- Frustrating experiences regarding insurance coverage verification and appointment cancellations
- Perceived lack of flexibility or customer service when administrative issues arise
In patients' words
"Dr. Young was so great to work with! He was very knowledgeable and patient. He was so great at explaining several different things to my son and to myself and we were just so impressed by our whole experience."
— LocalityBiz review by Robin Grissom"Stay away, they will incorrectly tell you that you aren't covered... They won't apologize for their error nor let you leave message for your doctor stating 'that is not gonna happen' so basically the office manager KINSEY, makes all decisions, not your actual eye doctor."
— Yelp review by Angela T.More clinics in Newport
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