Newport Healthcare | Behavioral Healthcare Services
Mental Health Services • Newport, KY
Ratings by platform
- Trustpilot: 3.2/5 (1 (Trustpilot))
- Abanavigator: 2.4/5 (7)
What patients say
Patients praise
- Reports of life-changing positive outcomes and effective coping skill development
- Positive experiences with specific staff members cited by some clients
- Appreciation for the clinical and therapy programs offered
Common complaints
- Substantiated state-level investigations regarding sexual abuse, neglect, and improper staff behavior
- Allegations of medical malpractice, psychological abuse, and coercion
- Reports of understaffing, lack of proper training, and unprofessional staff conduct
- Issues with admission processes and post-discharge support
- Concerns regarding high cost relative to the quality of care provided
In patients' words
"An awful, traumatizing, and dehumanizing experience... I wouldn't call this care, I would call it a glorified prison for struggling teens."
— Trustpilot reviewer"There really are no words for how incredibly wonderful Newport was for my child... I am forever grateful to Newport and the wonderful staff there."
— Parent reviewer on Newport Healthcare website"The Happy Valley clinic received seven Type A citations – related to immediate health and safety threats – and eight Type B citations... since 2021."
— Danville San Ramon report on state social services recordsMore clinics in Newport
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