Newport
Mental Health Services • Newport, KY
Ratings by platform
- Birdeye (Newport Medical Clinic): 2.2/5 stars (196 reviews)
- Birdeye (Newport Family Practice): 4.7/5 stars (340 reviews)
- Dr. Karen Taylor (Newport Beach, CA): 4.99/5 stars (348 reviews)
- Healthwatch (Newport Medical Group): 2.0/5 stars (34 reviews)
What patients say
Patients praise
- Compassionate and knowledgeable clinical staff (in specific instances)
- Convenient in-house services at some health centers
- Supportive environment for mental health treatment at certain specialized facilities
- Positive experiences with specific providers who take time to listen
Common complaints
- Difficulty reaching offices by phone and getting timely appointments
- Rudeness or lack of empathy from reception staff and some clinicians
- Frustration with administrative processes, such as online forms or lack of follow-up
- Specific allegations of professional negligence or poor care quality at certain locations
- Reports of bias or inadequate care for vulnerable patients
In patients' words
"Scheduled phone calls were 1-2 hours late or never happened... Embarrassing health care system we have."
— Birdeye (Newport Medical Clinic) user review"The staff’s lack of empathy and open animosity is obvious the moment they enter your room. They automatically assume we are lying or exaggerating..."
— Community submission to Newport This Week regarding Newport Hospital"She was very thorough and answered all my questions. As a woman I felt very comfortable talking to her."
— Patient testimonial for Dr. Karen TaylorMore clinics in Newport
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