New Paltz Center for Rehabilitation and Nursing
Rehabilitation and Nursing • New Paltz, NY
Ratings by platform
- Medicare/CMS (Care Compare): 1 to 2 stars out of 5 (CMS/Medicare overall rating) (63 reviews on Birdeye platform)
- Yelp: 1 out of 5 stars (2 reviews)
What patients say
Patients praise
- praised by some for cleanliness and professional nursing staff
- successful rehabilitation outcomes for some residents
- some family members report attentive and caring staff
- positive experiences noted with the therapy team
Common complaints
- reports of staff neglect and unprofessionalism
- concerns regarding understaffing
- allegations of inadequate hygiene care for residents
- complaints regarding fall prevention and safety hazards
- official health inspections citing deficiencies in resident care and rights
In patients' words
"This facility is UNSAFE! They are under staffed and the patients are not being taken care of properly."
— Yelp Review (Janine W.)"The staff were very supportive, helpful and caring!! When my husband left the rehab his condition improved tremendously."
— Online Patient/Visitor Review"One reviewer expressed extreme dissatisfaction, stating their family member received no assistance or therapy as promised, leading to worsened medical conditions."
— Summary of Patient/Family Experiences on MyCaringPlanMore clinics in New Paltz
New Paltz Center
Patients praise: Some staff members are praised for being warm, attentive, and dedicated · Positive feedback regarding the therapy team and rehabilitation progress for some residents.
New Paltz Center | Locations
Patients praise: Some staff members described as caring, friendly, and professional · Commendations for the therapy team and rehabilitation progress.
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