New Paltz Center
Rehabilitation and Nursing • New Paltz, NY
Ratings by platform
- NursingHomeDatabase.com: 2 out of 5 stars (CMS/NursingHomeDatabase)
- SeniorCare.com: 4.0 out of 5 stars (SeniorCare.com)
- Birdeye: 3.4 out of 5 stars (63 reviews)
What patients say
Patients praise
- Some staff members are praised for being warm, attentive, and dedicated
- Positive feedback regarding the therapy team and rehabilitation progress for some residents
- Instances of satisfactory care mentioned by family members and staff
Common complaints
- Concerns regarding inadequate staffing levels and overwhelmed staff
- Complaints about facility maintenance, outdated amenities, and need for renovations
- Serious allegations of neglect, including hygiene issues and pressure ulcers
- Mixed reports regarding the quality of care and attention to residents' needs
In patients' words
"My husband died in that disgusting filthy dump. He was not cared for, not bathed , sores on his heels, days with the same glass of water and food on his tray. Left slumped over in a wheelchair for hours.. except for 2 kind and caring workers the rest were uncaring , uncouth, etc."
— SeniorCare.com User Review"This community receives mixed reviews, with many praising the dedication and friendliness of the staff. Several reviewers emphasized the exceptional care and professionalism of the staff, mentioning how welcoming and attentive they are to both residents and visitors."
— FamilyAssets.com SummaryMore clinics in New Paltz
New Paltz Center | Locations
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