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Primary Care Locations | New Castle, Pa.

Primary Care • New Castle, PA

★★★★★4.9/5134 reviews across 5 platforms

Ratings by platform

  • UPMC Providers: 4.9/5 (97 reviews)
  • UPMC Providers: 4.8/5 (22 reviews)
  • Healthgrades: 3.1/5
  • Healthgrades: 4.3/5
  • UPMC Providers: 4.9/5 (15 reviews)

What patients say

Patients praise

  • Providers who listen, take time, and do not rush appointments
  • Kind, compassionate, and attentive patient care
  • Helpful staff and comfortable, welcoming environment
  • Efficient scheduling and coordination of care

Common complaints

  • Dismissive or uncaring bedside manner
  • Difficulty getting test results or follow-ups
  • Long wait times in office
  • Perception of being treated as a number rather than an individual
  • Concerns regarding weight-centric treatment plans

In patients' words

"I was nervous my complaints would sound silly or I wouldn't explain the well but Dr Tincher listened and cared and made me feel heard."

— UPMC Provider Reviews

"The doctor is arrogant, condescending, with a terrible bedside manner, and, of course, he doesn't listen to concerns."

— Healthgrades

"The best experience I've had in many years. Everyone was welcoming & the doctor was attentive, not trying to run me out of the door or made me feel rushed..."

— UPMC Provider Reviews

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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