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Family Doctors in New Castle, PA | Primary Care Near Me

Primary Care • New Castle, PA

★★★★★4.8/5157 reviews across 5 platforms

Ratings by platform

  • UPMC Providers: 4.9 out of 5 stars (354 ratings) (97 reviews)
  • UPMC Providers: 4.8 out of 5 stars (137 ratings) (22 reviews)
  • UPMC Providers: 4.9 out of 5 stars (79 ratings) (15 reviews)
  • Vitals: 4.4 out of 5 stars (18 ratings)
  • WebMD: 4.0 out of 5 stars (5 ratings)

What patients say

Patients praise

  • Providers described as compassionate, attentive, and good listeners
  • Patients feel like partners in their healthcare decisions
  • Strong bedside manner and proactive interest in patient health from certain physicians and nurse practitioners
  • Easy and efficient experiences for many patients with specific UPMC-affiliated providers

Common complaints

  • Reports of difficulty scheduling appointments and reaching staff by phone
  • Complaints regarding unprofessional, rude, or dismissive office and front-desk staff
  • Concerns about long waits for prescription refills and administrative negligence
  • Specific patient reports of doctors being dismissive or failing to address health concerns

In patients' words

"She listened and followed up after hours to ensure my concerns were addressed."

— UPMC Patient Review for Katherine Arbuckle, CRNP

"Everyone was welcoming & the doctor was attentive, not trying to run me out of the door or made me feel rushed."

— UPMC Patient Review for Dr. Erin Lynne Meier, DO

"Very poor care here. I can not stress how negligent this staff is in getting prescriptions filled - heart meds took a week to get."

— Healthgrades Review for Dr. Andrew Cole, MD

"Very unprofessional, they refuse to answer the phone after multiple attempts to get in contact with them, they gossip about other people right in front of your face."

— LocalityBiz Review for New Castle Primary Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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