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Orthopedic Surgery in New Castle, PA - Find a UPMC Provider logo

Orthopedic Surgery in New Castle, PA - Find a UPMC Provider

Orthopaedics • New Castle, PA

★★★★★4.8/5295 reviews across 4 platforms

Ratings by platform

  • UPMC Provider Site - Dr. Neil Singh: 4.8/5 (84 reviews)
  • UPMC Provider Site - Dr. Mark Andrew Gardner: 4.8/5 (77 reviews)
  • UPMC Provider Site - Dr. Bryan P. Hooks: 4.9/5 (71 reviews)
  • UPMC Provider Site - Michael Damian Marshall, PA-C: 4.9/5 (63 reviews)

What patients say

Patients praise

  • High ratings for clinical knowledge, professionalism, and thoroughness of explanations
  • Staff often described as helpful and courteous
  • Strong patient confidence in surgical expertise for specific providers
  • Many patients feel listened to and treated with care

Common complaints

  • Instances of poor communication or being rushed during appointments
  • Occasional reports of scheduling issues and long wait times at the hospital facility
  • Mixed patient experiences regarding surgical outcomes and bedside manner for some providers

In patients' words

"Dr Gardner is excellent. Couldn't ask for any better appointment. He has rave reviews in this community."

— UPMC Provider Site

"Dr Hooks is a very kind caring Dr and is the best Dr I have ever had the pleasure of meeting to trust him with my surgery."

— UPMC Provider Site

"Mike Marshall was my PA. He is great. Listens to me and answers all my questions. Explains everything to me."

— UPMC Provider Site

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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