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Primary Care Locations | New Castle, Pa.

Family MedicineNew Castle, PA

★★★★★4.9/5917 reviews across 6 platforms

Ratings by platform

  • UPMC Provider Profile (Katherine Arbuckle, CRNP): 4.9/5 (354 ratings, 97 reviews)
  • UPMC Provider Profile (Dr. Bradley David Hodapp, DO): 4.9/5 (310 ratings, 72 reviews)
  • UPMC Provider Profile (Kristie Tincher, CRNP): 4.8/5 (137 ratings, 22 reviews)
  • UPMC Provider Profile (Dr. Erin Lynne Meier, DO): 4.9/5 (79 ratings, 15 reviews)
  • Vitals (Dr. Jane A. Kelley, DO): 4.4/5 (18 ratings, 4 reviews)
  • WebMD (Dr. Joann Lamb, MD): 4.5/5 (19 ratings, 1 review)

What patients say

Patients praise

  • Providers are attentive and take time to listen
  • Comprehensive and thorough care evaluations
  • Strong bedside manner and compassionate communication
  • Effective treatment and follow-up care
  • Proactive approach to health concerns

Common complaints

  • Difficulty reaching the office via phone
  • Unresponsive or unreturned messages
  • Long wait times for appointments
  • Perceived rudeness of front desk or administrative staff
  • Unprofessional staff conduct

In patients' words

"He has the best bedside manner, actually listens to me, explains benefits and risks of medications in great detail, and very knowledgeable."

UPMC Provider Profile (Dr. Bradley David Hodapp)

"The best experience I've had in many years. Everyone was welcoming & the doctor was attentive, not trying to run me out of the door or made me feel rushed."

UPMC Provider Profile (Dr. Erin Lynne Meier)

"Very unprofessional, they refuse to answer the phone after multiple attempts to get in contact with them... the women that work at the front desk are very rude."

LocalityBiz (New Castle Primary Care)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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