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Orthopedic Shoulder Specialist | Orthopedic Doctors New Castle

OrthopaedicsNew Castle, PA

★★★★★4.6/5185 reviews across 3 platforms

Ratings by platform

  • Healthgrades / UPMC Provider Directory: 5.0/5.0 (Healthgrades); 4.8/5.0 (UPMC Provider site) (4 reviews (Healthgrades); 84 reviews (UPMC site))
  • Healthgrades: 2.7/5.0 (23 ratings)
  • rater8 (Henry Community Health): 4.9/5.0 (Dr. Rolston); 5.0/5.0 (Dr. Mathews); 5.0/5.0 (Dr. Kaushik) (158 (Dr. Rolston); 50 (Dr. Mathews); ~25 (Dr. Kaushik - estimated based on available data))

What patients say

Patients praise

  • Compassionate and attentive care
  • Detailed explanations of conditions and procedures
  • Professional and knowledgeable staff
  • Successful surgical outcomes and recovery
  • Welcoming clinic environment

Common complaints

  • Poor bedside manner
  • Inconsistent communication with patients
  • Over-reliance on physician assistants instead of the primary surgeon

In patients' words

"Dr Singh was very friendly… great bedside manner… answered all my questions and concerns…understood my situation and my willingness to do everything possible to improve my shoulder aside from surgery."

Healthgrades patient review for Dr. Neil Singh

"He knows what he's doing, but has a terrible "bedside manner". Very quick and to the point."

Healthgrades patient review for Dr. Robert McGann

"He is willing to help you when others wouldn't. Very awesome, did not talk down me to because of my age... honest, communicates very well, is compassionate, caring and funny."

rater8 patient review for Dr. Lindsey Rolston

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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