The Hospital of Central Connecticut
Physical Therapy • New Britain, CT
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 2/5 (986 reviews)
What patients say
Patients praise
- Cleanliness noted as a relative strength by some metrics
- Majority of patients (61%) would recommend the hospital
Common complaints
- Below-average scores for nurse and doctor communication
- Concerns regarding hospital quietness and cleanliness environment
- Difficulty in receiving help when needed
- Reports of rude staff or receptionists
- Concerns regarding high costs for physical therapy and outpatient services
In patients' words
"Charged ~$1,200 for three 30 sessions with in network insurance. Insurance knocked it down to the $700 range. Insane pricing."
— Yelp review for Hartford HealthCare Rehabilitation Network"patient check in receptionist was very rude. One even said under ..."
— Yelp review for New Britain General CampusMore clinics in New Britain
McCabe and Brady Physical Therapy
Patients praise: Professional, knowledgeable, and experienced staff · Caring, compassionate, and personalized patient care.
Hospital for Special Care
Patients praise: Highly praised physical and occupational therapy staff · Dedicated and caring medical team members (doctors, nurses, CNAs).
New Britain OB/GYN
Patients praise: Highly knowledgeable, professional, and thorough physicians · Excellent bedside manner and compassionate care.
Lexington Cardiology Associates
Patients praise: Highly regarded and knowledgeable physicians · Thorough and attentive clinical care.
Oak Street Health New Britain
Patients praise: Friendly and welcoming staff in certain interactions · Physicians who are attentive, thorough, and do not rush visits.
Priority Urgent Care & Walk-In Clinic
Patients praise: Convenient location on Berlin Turnpike · Clean and orderly facility.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Physical Therapy clinics, or filter by state and specialty to compare patient ratings.