Oak Street Health New Britain
Primary Care • New Britain, CT
Ratings by platform
- LocalityBiz: 1/5
- Healthgrades: 5/5
- Momentary Labs: 4.9/5 (133 reviews)
What patients say
Patients praise
- Friendly and welcoming staff in certain interactions
- Physicians who are attentive, thorough, and do not rush visits
- Clean and professional facility environments reported by many patients
- Proactive approach to health and health goal setting
Common complaints
- Scheduling errors and appointment cancellations
- Long wait times for appointments and during visits
- Unprofessional or noisy office staff behavior
- Concerns regarding perceived focus on pharmaceutical medication over other health needs
- Rudeness or lack of listening from specific medical staff
In patients' words
"Two appointments for my mom both canceled had to wait a month for the second one just to be canceled again This is very unprofessional no one even calls you to follow up."
— Patient review of Oak Street Health"Dr Haddad is the best Dr I have ever been to. He didn’t rush me and took the time to listen to every single one of my conversations. Never dismissing anything I brought up to him."
— Patient review of Dr. Marwan Haddad"The office and exam room in New Britain, CT were immaculate. Staff were courteous and efficient. Dr. Sheikh listened carefully and answered my questions with understandable info and recommendations."
— Patient review of Dr. Seemab SheikhMore clinics in New Britain
New Britain OB/GYN
Patients praise: Highly knowledgeable, professional, and thorough physicians · Excellent bedside manner and compassionate care.
Lexington Cardiology Associates
Patients praise: Highly regarded and knowledgeable physicians · Thorough and attentive clinical care.
McCabe and Brady Physical Therapy
Patients praise: Professional, knowledgeable, and experienced staff · Caring, compassionate, and personalized patient care.
Priority Urgent Care & Walk-In Clinic
Patients praise: Convenient location on Berlin Turnpike · Clean and orderly facility.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.