New Britain Primary Care Clinic & Doctor's Office in New Britain, CT
Primary Care • New Britain, CT
Ratings by platform
- LocalityBiz: 1/5 stars (Oak Street Health) (Various (mixed))
- Healthgrades: 5/5 stars (Dr. Marwan Haddad) (Highly positive sentiment)
- Momentary Labs: 4.9/5 stars (Dr. Catherine Holmes) (133 reviews)
What patients say
Patients praise
- Friendly and welcoming staff in certain interactions
- Physicians who are attentive, thorough, and do not rush visits
- Clean and professional facility environments reported by many patients
- Proactive approach to health and health goal setting
Common complaints
- Scheduling errors and appointment cancellations
- Long wait times for appointments and during visits
- Unprofessional or noisy office staff behavior
- Concerns regarding perceived focus on pharmaceutical medication over other health needs
- Rudeness or lack of listening from specific medical staff
In patients' words
"Two appointments for my mom both canceled had to wait a month for the second one just to be canceled again This is very unprofessional no one even calls you to follow up."
— Patient review of Oak Street Health"Dr Haddad is the best Dr I have ever been to. He didn’t rush me and took the time to listen to every single one of my conversations. Never dismissing anything I brought up to him."
— Patient review of Dr. Marwan Haddad"The office and exam room in New Britain, CT were immaculate. Staff were courteous and efficient. Dr. Sheikh listened carefully and answered my questions with understandable info and recommendations."
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