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Priority Urgent Care & Walk-In Clinic

Urgent Care • New Britain, CT

★★★★★4.7/51,474 reviews across 3 platforms

Ratings by platform

  • UrgentCareMap (aggregating Google reviews): 4.7/5 (1,473 reviews)
  • Chamber of Commerce directory (951 reviews)
  • WebMD Care (for Dr. Clifford Wagner): 5.0/5 (1 review)

What patients say

Patients praise

  • Convenient location on Berlin Turnpike
  • Clean and orderly facility
  • Professional and capable medical staff
  • Effective treatment for common ailments

Common complaints

  • Difficulties with online appointment/slot reservation system
  • Long wait times
  • Perceived lack of urgency in service

In patients' words

"The inside is very clean and orderly with plenty of seating... Check-in was a breeze... I would still recommend this establishment to anyone in the area. I’ve had friends that have visited this place... and they’ve all had a great experience."

— Unilocal patient review for Priority/Premier Urgent Care

"I'm so pissed! There system lacks clarity when it comes to saving slot or making appointments online. She told me the wait time would be like 2 hours again another place denying me urgent services."

— Chamber of Commerce directory patient review for Priority Urgent Care on Berlin Turnpike

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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