AFC Urgent Care
Urgent Care • New Britain, CT
Ratings by platform
- Birdeye (for Concentra Urgent Care): 4/5 (1,193 reviews)
What patients say
Patients praise
- Professional and respectful staff interactions
- Efficient service and short wait times for some patients
- Thorough medical examinations and attentive care
- Ease of booking appointments online
Common complaints
- Long wait times (specifically noted for occupational health/drug testing services)
- Inconsistent quality of care depending on staff shifts
- Issues with billing or prescriptions
- Rude staff experiences in some instances
In patients' words
"Very respectful and treat you with urgency and care you feel you deserve."
— LocalityBiz review for AFC Urgent Care New Britain"Absolutely the worst urgent care out there. Unless you don't mind 3 to 5 hour waits, rude staff, and payment up front to wait that long."
— Birdeye review for Concentra Urgent CareMore clinics in New Britain
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