Hospital for Special Care
Physical Therapy • New Britain, CT
Ratings by platform
- Birdeye: 4.2/5 (519 reviews)
- Aggregated review platform: 4.2/5 (298 reviews)
What patients say
Patients praise
- Highly praised physical and occupational therapy staff
- Dedicated and caring medical team members (doctors, nurses, CNAs)
- Effective rehabilitation programs that helped patients regain mobility and independence
Common complaints
- Complaints regarding poor management and specific staff behavior
- Reports of failure to return patient/family phone calls post-surgery
- Past historical complaints regarding ADA compliance and disability discrimination
In patients' words
"Personally I love the hospital, doctors, nurses, cna, the entire staff is awesome... I personally was a patient for 3 months after brain surgery and my experience was amazing the love, care and dedication this hospital offers is amazing."
— Aggregated patient review"I had concussion Rehab Physical therapy with Haley and Cathy. I found both professional, Helpful, And they provided education for me about my condition and how to remedy it. But don't get me wrong, Although they were pleasant, They worked me hard so that I could get well."
— Aggregated patient reviewMore clinics in New Britain
McCabe and Brady Physical Therapy
Patients praise: Professional, knowledgeable, and experienced staff · Caring, compassionate, and personalized patient care.
The Hospital of Central Connecticut
Patients praise: Cleanliness noted as a relative strength by some metrics · Majority of patients (61%) would recommend the hospital.
New Britain OB/GYN
Patients praise: Highly knowledgeable, professional, and thorough physicians · Excellent bedside manner and compassionate care.
Lexington Cardiology Associates
Patients praise: Highly regarded and knowledgeable physicians · Thorough and attentive clinical care.
Oak Street Health New Britain
Patients praise: Friendly and welcoming staff in certain interactions · Physicians who are attentive, thorough, and do not rush visits.
Priority Urgent Care & Walk-In Clinic
Patients praise: Convenient location on Berlin Turnpike · Clean and orderly facility.
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