Med First New Bern
Urgent Care • New Bern, NC
Ratings by platform
- Yelp: 3.5/5 (on specific Yelp entry) (The brand Med First Primary & Urgent Care averages 2.3/5 from 316 reviews across locations on Yelp)
- Apple Maps: 1.3/5
What patients say
Patients praise
- Some patients report receiving prompt or life-saving care
- Specific medical providers (e.g., Jennifer Lipsky) are praised for being thorough and caring
- Convenient walk-in availability and online booking
- Some staff members are described as friendly and treating patients like family
Common complaints
- Difficulty with referrals and follow-up communication
- Long wait times and understaffing concerns
- Reports of unprofessional or unhelpful staff behavior
- Inconsistent appointment management (e.g., scheduled appointments not honored or lacking necessary prep)
In patients' words
"Worst Dr office I've ever been too, they keep putting off sending in referrals. They're lazy and rude and they never answer the phone or call you back."
— Yelp / Apple Maps reviews"I always get great medical treatment. Jenn is my primary care np and she is amazing and truly cares about everyone."
— Yelp user review"The appointment had been scheduled! If I could rate my experience a 0 I would."
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