CarolinaEast Health System
Internal Medicine • New Bern, NC
What patients say
Patients praise
- High level of perceived expertise and thoroughness in medical care
- Physicians praised for being excellent listeners and genuinely concerned for patient well-being
- Appreciation for clear, understandable explanations of health conditions and processes
- Satisfaction with providers who take adequate time during appointments without rushing patients
Common complaints
- Difficulties with communication or responsiveness from some physicians
- Instances of patients feeling dropped from care without notice
- Complaints regarding long wait times for appointments and office staff interactions
- Occasional reports of perceived lack of empathy or collaborative care
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Provider directory
Patients praise: Staff described as helpful, polite, and caring in positive reviews · High quality of care, professionalism, and compassion from specific providers.
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