CCHC Healthcare - Serving Eastern North Carolina - CCHC ...
Internal Medicine • New Bern, NC
Ratings by platform
- Birdeye (Corporate Office): 4.2 out of 5 stars (26 reviews) (26 reviews)
- Birdeye (Creekside Primary Care): 4.4 out of 5 stars (43 reviews) (43 reviews)
- WebMD (New Bern Family Practice): Mixed/Low context ratings available (3 reviews)
What patients say
Patients praise
- some patients report high-quality, attentive, and caring medical care from specific providers
- appreciation for staff who are responsive and helpful in specific departments
- effective and thorough diagnostic care experienced by some patients
Common complaints
- complaints regarding billing practices and costs
- perceived lack of concern for patients compared to financial interests
- reports of unhelpful or unprofessional administrative staff and communication issues
- long wait times and scheduling frustrations
- concerns about patient safety and infection control protocols during illness visits
In patients' words
"They ONLY care about $$, its worse since becoming part of CCHC. With 2 insurances, never had a copay until 2024, now i do."
— WebMD Reviewer"Dr. Lather is hands down the best of the best, he truly cares about his patients and takes time to hear every concern."
— Birdeye Reviewer"Avoid this unprofessional group, they could care less about you. All they care about is their off time and paycheck."
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