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Internal MedicineNew Bern, NC

★★★★★4.7/5654 reviews across 6 platforms

Ratings by platform

  • Birdeye (CarolinaEast Gastroenterology): 3.3/5 (24)
  • Birdeye (Southern Gastro Associates): 3.2/5 (36)
  • Healthgrades (Dr. Michael Fujimagari): 4.9/5 (21)
  • Birdeye (The Taylor Retina Center): 4.8/5 (532)
  • Solv (CCHC Urgent Care): 4.9/5 (41)
  • U.S. News & World Report (CarolinaEast Medical Center): 4/5 (Patient Experience Score) (N/A)

What patients say

Patients praise

  • Staff described as helpful, polite, and caring in positive reviews
  • High quality of care, professionalism, and compassion from specific providers
  • Efficient procedures and well-coordinated care in some settings
  • Positive patient experience scores for major local medical centers

Common complaints

  • Rude, inconsiderate, or unhelpful office staff
  • Long wait times or difficulty scheduling appointments
  • Feeling rushed during appointments or treated like a number rather than a patient
  • Concerns regarding communication and lack of follow-up on test results or issues
  • Inconsistency in care or failure to address patient symptoms thoroughly

In patients' words

"I was so pleased with every staff member at this office. My concerns were listened to and addressed."

Birdeye review for CarolinaEast Gastroenterology

"Worst care ever - or lack of care. Rude and inconsiderate staff. Do not deserve the one star given."

Birdeye review for Southern gastro associates

"Forgettaboutit. Lucky to even see a PA, much less receive treatment or treatment plan."

Vitals review for Southern Gastroenterology Associates

"Rude staff, long wait time and experience with Philip Guilferd seemed to be in a rush and I felt like a number and not a patient."

Yelp review for Coastal Carolina Health Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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