CCHC Healthcare
Urgent Care • New Bern, NC
Ratings by platform
- Birdeye (CCHC general): 4.3/5 (6 reviews)
What patients say
Patients praise
- highly regarded specific doctors and nurses cited for being caring and thorough
- some office staff praised as professional and friendly
- positive experiences with diagnostic and primary care services by some patients
Common complaints
- billing and insurance process issues
- reports of rude or unprofessional staff behavior
- long wait times to get appointments or see providers
- perceived lack of care, compassion, or listening by some providers
- difficulty in accessing new patient services
- concerns regarding office management changes
In patients' words
"Been going to New Bern Family practice since 1999... After building the monstrous complex they are in now, my Primary retired. Its been downhill since. Bring an advocate(witness). They ONLY care about $$, its worse since becoming part of CCHC."
— WebMD reviewMore clinics in New Bern
FastMed
Patients praise: Kind and efficient staff at certain facilities · Professional and knowledgeable medical care from specific doctors.
CarolinaEast Surgical Specialists
Patients praise: Knowledgeable and experienced in procedures · Takes time to answer questions and put patients at ease.
CarolinaEast Health System
Patients praise: High level of perceived expertise and thoroughness in medical care · Physicians praised for being excellent listeners and genuinely concerned for patient well-being.
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