CCHC Healthcare - Serving Eastern North Carolina - CCHC ...
Urgent Care • New Bern, NC
Ratings by platform
- Birdeye (Corporate Office): 4.2 out of 5 stars (26 reviews)
- Birdeye (Creekside Primary Care): 4.4 out of 5 stars (43 reviews)
- Birdeye (CCHC general): 4.3 out of 5 stars (6 reviews)
- Birdeye (Podiatry): 4.7 out of 5 stars (75 reviews)
- Birdeye (Pamlico Medical Center): 3.6 out of 5 stars (18 reviews)
- WebMD (New Bern Family Practice): Not explicitly stated total average (3 reviews)
What patients say
Patients praise
- highly regarded specific doctors and nurses cited for being caring and thorough
- some office staff praised as professional and friendly
- positive experiences with diagnostic and primary care services by some patients
Common complaints
- billing and insurance process issues
- reports of rude or unprofessional staff behavior
- long wait times to get appointments or see providers
- perceived lack of care, compassion, or listening by some providers
- difficulty in accessing new patient services
- concerns regarding office management changes
In patients' words
"Been going to New Bern Family practice since 1999... After building the monstrous complex they are in now, my Primary retired. Its been downhill since. Bring an advocate(witness). They ONLY care about $$, its worse since becoming part of CCHC."
— WebMD review"We LOVE Dr. Lather and his staff! Dr. Lather is hands down the best of the best, he truly cares about his patients and takes time to hear every concern."
— Birdeye review (Creekside Primary Care)"Avoid this unprofessional group, they could care less about you. All they care about is their off time and paycheck. There is no pride in work here, it's 100% absent."
— Birdeye review (Corporate Office)"Dr. Eschette-Patel is wonderful, her nurse Ethel who always checks me in is as well. So kind, pleasant, easy to talk to. Thank you for always being attentive with a million things going on."
— Loc8NearMe review (Internal Medicine Specialists)More clinics in New Bern
Locations
Patients praise: Kind and efficient staff at certain facilities · Professional and knowledgeable medical care from specific doctors.
CarolinaEast Surgical Specialists
Patients praise: Knowledgeable and experienced in procedures · Takes time to answer questions and put patients at ease.
Personalized Internal Medicine in North Carolina
Patients praise: High level of perceived expertise and thoroughness in medical care · Physicians praised for being excellent listeners and genuinely concerned for patient well-being.
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