Locations
Urgent Care • New Bern, NC
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (based on 1,020 patient surveys) (1,020 surveys)
- Birdeye (Goshen Medical Center New Bern): 3.8 out of 5 stars (64 reviews)
- Birdeye (CarolinaEast Gastroenterology): 3.3 out of 5 stars (24 reviews)
- Birdeye (Coastal Radiology Associates): 4.1 out of 5 stars (163 reviews)
- Birdeye (The Taylor Retina Center of New Bern): 4.8 out of 5 stars (532 reviews)
- Birdeye (New Bern Family Eye Care): 4.9 out of 5 stars (587 reviews)
What patients say
Patients praise
- Kind and efficient staff at certain facilities
- Professional and knowledgeable medical care from specific doctors
- Modern facilities and positive experiences with surgical or procedural care for some patients
- Effective nurse communication and high recommendation rates at major hospitals like CarolinaEast
Common complaints
- Difficulties with scheduling, long wait times, and office communication issues
- Perceived lack of attentiveness, empathy, or effective communication by some providers
- Dissatisfaction with administrative staff responsiveness or unprofessional behavior
- Concerns regarding follow-up and consistency of care
In patients' words
"I was so pleased with every staff member at this office. My concerns were listened to and addressed."
— Birdeye (CarolinaEast Gastroenterology – New Bern)"Honestly, I was quite disappointed with my experience... I did not get to express over half of my concerns to the doctor because after describing one symptom I was cut-off and told that I likely just had IBS."
— Birdeye (CarolinaEast Gastroenterology – New Bern)"I went for a mammogram in 2021. Dr. Flye detected a lump but decided to take a 6 month “wait and see” approach. I had triple negative breast cancer."
— Birdeye (Coastal Radiology Associates)"The staff is just so friendly and helpful. My appointment was right on time with virtually no waiting. My Dr. Beverly Oncavage is outstanding and caring and a real blessing..."
— Birdeye (New Bern Family Eye Care)More clinics in New Bern
CCHC Healthcare - Serving Eastern North Carolina - CCHC ...
Patients praise: highly regarded specific doctors and nurses cited for being caring and thorough · some office staff praised as professional and friendly.
CarolinaEast Surgical Specialists
Patients praise: Knowledgeable and experienced in procedures · Takes time to answer questions and put patients at ease.
Personalized Internal Medicine in North Carolina
Patients praise: High level of perceived expertise and thoroughness in medical care · Physicians praised for being excellent listeners and genuinely concerned for patient well-being.
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