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Providence Medical Group Napa

Primary Care • Napa, CA

Ratings by platform

  • Birdeye: 1.3 stars (3 reviews)

What patients say

Patients praise

  • General rating metrics provided by the health system indicate higher satisfaction levels than third-party aggregate sites

Common complaints

  • Issues with medical billing and unexpected charges
  • Long wait times for appointments
  • Difficulty with office staff and communication
  • Perceived lack of care or provider availability for chronic issues

In patients' words

"Getting a quote for a reasonable copay prior to a service and then getting bills for thousands of dollars afterwards is ridiculous."

— Birdeye Review

"I could not get an initial visit for more than 4 months. A call with the doctor to get a $5 Rx renewal was billed over $300 and it took months for them to apply the correct copay."

— Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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