Providence Medical Group Napa - Primary Care
Primary Care • Napa, CA
Ratings by platform
- Birdeye: 1.3 stars (3 reviews)
- Providence.org (Doctors): 4.7/5 (72 reviews)
- Providence.org (Primary Care): 4.8/5 (869 ratings)
What patients say
Patients praise
- General rating metrics provided by the health system indicate higher satisfaction levels than third-party aggregate sites
Common complaints
- Issues with medical billing and unexpected charges
- Long wait times for appointments
- Difficulty with office staff and communication
- Perceived lack of care or provider availability for chronic issues
In patients' words
"Getting a quote for a reasonable copay prior to a service and then getting bills for thousands of dollars afterwards is ridiculous."
— Birdeye Review"I could not get an initial visit for more than 4 months. A call with the doctor to get a $5 Rx renewal was billed over $300 and it took months for them to apply the correct copay."
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