CommuniCare+OLE: Caring for Napa, Solano & Yolo Counties
Primary Care • Napa, CA
Ratings by platform
- Birdeye (North Napa): 2.6/5 stars (54 reviews)
- Birdeye (South Napa): 3.8/5 stars (89 reviews)
- Birdeye (St. Helena): 3.6/5 stars (14 reviews)
- Birdeye (West Fairfield): 3.6/5 stars (54 reviews)
What patients say
Patients praise
- Comprehensive on-site services (medical, dental, mental health)
- Compassionate and attentive care from specific providers and staff
- Efficiency for routine care and medication management
- Accessibility and community-focused resource availability
Common complaints
- Difficulties with phone system and scheduling appointments
- Long wait times for appointments and in-office visits
- Inconsistent quality of care among different providers
- Frustrations with administrative processes and staff interactions
In patients' words
"Robin was the best and most compassionate advocate for me... She fought for me multiple times and seemed to be the only one listening."
— CommuniCare+OLE Patient Story"Basically Good Care, Lousy phone system. The staff need to be told, however, that the Patient makes the Ultimate Health Care decision, not the Staff."
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