Napa - Surgery, Villa Lane | Providence Medical Group
General Surgery • Napa, CA
Ratings by platform
- Providence Medical Group Official Site (General Surgery): 5.0 out of 5 (108 ratings)
- Dr. Robert Harold Dunham (Provider profile): 5.0 out of 5 (68 ratings)
- Dr. Daniel Jerome Ochalek (Provider profile): 4.9 out of 5 (35 ratings)
What patients say
Patients praise
- professional and thorough care from surgeons
- compassionate and attentive staff interactions
- clear communication regarding procedures and health concerns
- efficient and informative office visits
Common complaints
- billing issues and transparency regarding costs
- scheduling delays for appointments
- perceived lack of responsiveness from staff
In patients' words
"Dr. Dunham and staff are compassionate, caring and highly professional."
— Verified Patient Survey (Press Ganey)"The service I received starting with the receptionist, Dr's assistant and and Dr. Ochalek were excellent."
— Verified Patient Survey (Press Ganey)"Getting a quote for a reasonable copay prior to a service and then getting bills for thousands of dollars afterwards is ridiculous."
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