Napa Valley Family Medical Group: Home - Specialty Helena
Primary Care • Napa, CA
Ratings by platform
- Birdeye: 3.8/5 (16)
- WebMD Care (for Dr. Thomas Suard): 5/5 (13)
- U.S. News & World Report (for Dr. Patrick Dermody): 3.67/5 (3)
What patients say
Patients praise
- attentive and caring doctors
- thorough examinations and time spent with patients
- professional and pleasant office environment
- clear explanation of conditions and treatments
Common complaints
- rude or condescending staff/customer service
- perceived lack of concern or thoroughness in diagnosis
- frustration with administrative processes or communication
In patients' words
"She (Dr. Hughes) never put her diagnostic hat on, never ordered an MRI, really never took him seriously. Because he was young and healthy looking, she treated him like a hypochondriac."
— LocalityBiz Review"I have never had a doctor, especially a primary physician, spend as much time with me as he did. He did not rush with the appointment, and spent a great deal of time reviewing all my health issues in detail."
— Birdeye Review"He listens and CARES and will send you to a good specialist if your problem warrants. I would give him 10 stars, he’s that good."
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