Trinity Health Medical Group, Cardiology - Muskegon
Cardiology • Muskegon, MI
Ratings by platform
- Trinity Health verified patient experience surveys (Ratings.MD): Typically 4.8 to 4.9 out of 5 based on verified surveys for individual providers (Varies by provider (e.g., 176 for Dr. Hill, 139 for Dr. Meek, 127 for Dr. Stewart))
- Birdeye: Low (anecdotal/unverified platform) (28 reviews)
What patients say
Patients praise
- Providers are generally described as knowledgeable and professional
- Many patients feel listened to and not rushed during appointments
- Clear explanations of medical conditions and treatments
- Compassionate and caring approach from providers
Common complaints
- Difficulty reaching the office by phone
- Long wait times for appointments and on hold
- Reports of unprofessional or rude administrative staff
- Lack of follow-up regarding test results or care plans
In patients' words
"I called and sat on hold for over 30 minutes, just to be hung up on. Extremely unprofessional."
— Birdeye review"Dr Stewart spent almost an hour with my husband and I and addressed my concerns and gave me a good plan moving forward"
— Verified patient survey"Dr. SHAFER TOOK THE TIME TO DRAW PICTURES OF MY HEART AND AREAS OF CONCERN WHICH WERE VERY HELPFUL TO ME."
— Verified patient surveyMore clinics in Muskegon
Corewell Health Grand Rapids Hospitals Cardiovascular Services
Patients praise: High ratings for many individual cardiologists regarding their listening skills and demeanor · Patients report feeling comfortable and understood during appointments with certain specialists.
Trinity Health Medical Group, Cardiology - Michigan Medicine
Patients praise: Doctors and staff are described as spending time, listening, and communicating clearly (thorough explanations, answering questions, explaining in an understandable way) · Providers are described as professional, personable, compassionate, and patient-centered (e.g., not rushing; treating patients as people; caring and kindness).
Dental Services - Muskegon Family Care
Patients praise: Long-term patients who felt it was a good place for medical help in the past.
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Patients praise: Certain individual providers, particularly Dr. Marisha Agana, have received strong praise for being attentive, compassionate, and effective with pediatric care · Appreciation for the availability of behavioral health services.
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Patients praise: Providers are frequently described as knowledgeable, kind, and compassionate · Patients feel their concerns are listened to and taken seriously.
Corewell Health Walk-In Clinic - 2009 Holton Rd
Patients praise: Reports of caring/listening providers and quick, complete visits at the walk-in/clinic context · Positive comments about professionalism, thoroughness, and not rushing (from provider review snippets associated with the 2009 Holton Rd location).
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