Corewell Health Grand Rapids Hospitals Cardiovascular Services
Cardiology • Muskegon, MI
Ratings by platform
- Corewell Health Provider Profile: 4.9/5 (91 reviews for specific provider)
- Corewell Health Provider Profile: 5.0/5 (147 reviews for specific provider)
- Corewell Health Provider Profile: 4.9/5 (60 reviews for specific provider)
- US News & World Report: 4.8/5 (135 reviews for Grand Rapids cardiologists group)
What patients say
Patients praise
- High ratings for many individual cardiologists regarding their listening skills and demeanor
- Patients report feeling comfortable and understood during appointments with certain specialists
- Recognition of high-quality, advanced cardiac surgical outcomes and life-saving care in Grand Rapids
- Effective multidisciplinary care pathways for complex conditions like heart failure and congenital heart disease
Common complaints
- Difficulty with phone communications and scheduling, including long wait times and unreturned calls
- Experiences of feeling unheard or misunderstood by some individual providers
- Concerns regarding unprofessional staff interactions
In patients' words
"I truly felt HEARD by Dr Boyden. Doctors can sometimes be condescending in a way. I felt none of that from him. Very easy to talk to... he suggested where to go from here. Honestly, he was FIVE STARS!!!"
— Corewell Health Provider Profile"I'm truly disappointed. I'm grateful that my husband was with me because he validated that it was not the greatest appointment. All in all, I wish I wouldn't have seen him... I'm not confident he really cared about helping the patient..."
— Corewell Health Provider Profile"I called and sat on hold for over 30 minutes, just to be hung up on. Extremely unprofessional. You'd think a place like this would be nothing but professional, such a disappointment."
— Birdeye (Review of local cardiology group)More clinics in Muskegon
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