Corewell Health Grand Rapids Hospitals Heart & Vascular Center
Cardiology • Muskegon, MI
Ratings by platform
- Corewell Health Provider Profile: 4.9/5 (91 reviews)
- Corewell Health Provider Profile: 5.0/5 (147 reviews)
- Corewell Health Provider Profile: 4.9/5 (60 reviews)
- US News & World Report: 4.8/5 (135 reviews)
What patients say
Patients praise
- High ratings for many individual cardiologists regarding their listening skills and demeanor
- Patients report feeling comfortable and understood during appointments with certain specialists
- Recognition of high-quality, advanced cardiac surgical outcomes and life-saving care in Grand Rapids
- Effective multidisciplinary care pathways for complex conditions like heart failure and congenital heart disease
Common complaints
- Difficulty with phone communications and scheduling, including long wait times and unreturned calls
- Experiences of feeling unheard or misunderstood by some individual providers
- Concerns regarding unprofessional staff interactions
In patients' words
"I truly felt HEARD by Dr Boyden. Doctors can sometimes be condescending in a way. I felt none of that from him. Very easy to talk to... he suggested where to go from here. Honestly, he was FIVE STARS!!!"
— Corewell Health Provider Profile"I'm truly disappointed. I'm grateful that my husband was with me because he validated that it was not the greatest appointment. All in all, I wish I wouldn't have seen him... I'm not confident he really cared about helping the patient..."
— Corewell Health Provider ProfileMore clinics in Muskegon
Trinity Health Medical Group, Cardiology
Patients praise: Providers are generally described as knowledgeable and professional · Many patients feel listened to and not rushed during appointments.
Trinity Health Medical Group, Cardiology
Patients praise: Doctors and staff are described as spending time, listening, and communicating clearly (thorough explanations, answering questions, explaining in an understandable way) · Providers are described as professional, personable, compassionate, and patient-centered (e.g., not rushing; treating patients as people; caring and kindness).
Muskegon Family Care
Patients praise: Long-term patients who felt it was a good place for medical help in the past.
Muskegon Family Care
Patients praise: Certain individual providers, particularly Dr. Marisha Agana, have received strong praise for being attentive, compassionate, and effective with pediatric care · Appreciation for the availability of behavioral health services.
Trinity Health Medical Group, Neurology - Medical Pavilion
Patients praise: Providers are frequently described as knowledgeable, kind, and compassionate · Patients feel their concerns are listened to and taken seriously.
Corewell Health Walk-In Clinic
Patients praise: Reports of caring/listening providers and quick, complete visits at the walk-in/clinic context · Positive comments about professionalism, thoroughness, and not rushing (from provider review snippets associated with the 2009 Holton Rd location).
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