Women's Health Services - Muskegon Family Care
Women's Health • Muskegon, MI
Ratings by platform
- Zocdoc, BestProsInTown, Vitals: 5.0/5.0 (Zocdoc, 38 reviews); 4.3/5.0 (Vitals) (Varies by platform (e.g., 38 on Zocdoc, 95 on BestProsInTown))
What patients say
Patients praise
- Certain individual providers, particularly Dr. Marisha Agana, have received strong praise for being attentive, compassionate, and effective with pediatric care
- Appreciation for the availability of behavioral health services
- General value placed on the facility as a community healthcare resource
Common complaints
- Reports of long wait times for appointments and at the facility
- Historical accounts of administrative difficulties, including issues with phone calls and medical records management
- Previous complaints regarding billing and treatment policies
- Past closure in 2020 that disrupted patient care and caused significant distress regarding records access and ongoing treatments like dental work
In patients' words
"Dr. Marisha Agana, is the sweetest most understanding woman I’ve ever met. She really cares and stands up for the underdog."
— Reviewer on LocalityBiz"This is the MOST UNPROFESSIONAL DRS Office ever... The wait is long. You will be here for about 2-3 hours regardless of how early you get there."
— Reviewer on TrustburnMore clinics in Muskegon
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