Trinity Health Medical Group, Cardiology
Cardiology • Muskegon, MI
What patients say
Patients praise
- Doctors and staff are described as spending time, listening, and communicating clearly (thorough explanations, answering questions, explaining in an understandable way)
- Providers are described as professional, personable, compassionate, and patient-centered (e.g., not rushing; treating patients as people; caring and kindness)
- Patients frequently express high confidence and satisfaction with care and follow-up plans
Common complaints
- Scheduling/availability issues: difficulty getting appointments or long waits to see the doctor
- Occasional experience of being rushed or not getting sufficient time/“money’s worth” (one review)
- Medication side effects / lack of perceived responsiveness to side effects (one review)
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Patients praise: Long-term patients who felt it was a good place for medical help in the past.
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Patients praise: Reports of caring/listening providers and quick, complete visits at the walk-in/clinic context · Positive comments about professionalism, thoroughness, and not rushing (from provider review snippets associated with the 2009 Holton Rd location).
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