
Summit Medical Group Morristown
Internal Medicine • Morristown, TN
Ratings by platform
- Better Business Bureau (BBB): 1.06/5 (BBB) (Not explicitly stated total, but implies significant volume of negative feedback)
- Birdeye: 3/5 (6 reviews (Note: Likely for a different entity))
What patients say
Patients praise
- Convenience of office location
- Efficiency and flexibility in some cases
Common complaints
- Poor customer service, including rude staff and management
- Difficulty scheduling or keeping appointments as planned
- Billing and insurance coverage issues, including surprise out-of-network charges
- Concerns regarding patient privacy and data handling
- Negative experiences with specific providers' bedside manner and professionalism
In patients' words
"The customer service was rude and unprofessional, both from the front-office staff and management. Communication was poor, and concerns were not handled properly."
— Better Business Bureau (BBB) Review"Dr Margulies didn’t introduce herself. She didn’t even make eye contact. She was awful. ... Two patients lost because of a poor bed side manner, lack of compassion and professionalism."
— LocalityBiz Review"Then somewhere in the last 5 years they just went downhill fast. The patient portal is less useful, it's harder to make or change appointments..."
— Reddit (r/newjersey)More clinics in Morristown
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