MoGo Urgent Care - Monterey
Urgent Care • Monterey, CA
Ratings by platform
- Yelp, Apple Maps, Trucker Guide: approximately 3.3 to 3.5 out of 5 stars (varying by platform) (scores of reviews across platforms; some report 392 reviews)
What patients say
Patients praise
- friendly, professional, and compassionate staff
- clean and modern/posh facility environment
- efficient and prompt service for many patients
- convenient online appointment scheduling system
- good bedside manner from specific nurse practitioners and providers
Common complaints
- reports of being misdiagnosed or receiving inadequate examinations
- concerns about long wait times despite having appointments
- some patients felt dismissed or gaslit by providers
- complaints about insufficient testing procedures for certain conditions
In patients' words
"I would leave 0 stars if Google gave me the option. I was not only grossly misdiagnosed by a provider who did not even take the time to examine the area of concern but I was also gaslit until I walked out the door on the verge of tears."
— Trucker Guide (User review)"The BEST urgent care experience I have ever had! I scheduled an appointment online. I arrived and the waiting room was empty. My appointment was perfectly on time! The building was so clean and pristine! The staff was friendly, timely…"
— Trucker Guide (User review)More clinics in Monterey
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