Doctors on Duty - Urgent Care in Monterey, CA
Urgent Care • Monterey, CA
Ratings by platform
- Solv Health: 2.0 out of 5 (Not explicitly stated, but based on multiple factors like wait-time and care quality)
- Yelp: 3.6 out of 5 stars (based on 306 reviews) (306 reviews)
- WebMD: Not provided (2 reviews) (2 reviews)
What patients say
Patients praise
- Attentive and professional medical providers, including PAs and doctors
- Convenience of on-site X-rays and imaging services
- Helpful online check-in options for some patients
- Clean and hygienic facility environment
Common complaints
- Long wait times and inefficient check-in systems
- Unprofessional or unhelpful staff behavior during busy times or near closing
- Concerns regarding reliance on medication-heavy treatment approaches over testing
In patients' words
"Patients appreciate the pleasant reception staff, who offer updates and options during wait times. Many have found the online check-in helpful... The medical professionals... are noted for their professionalism and attentive listening."
— BestProsInTown"Today’s visit was literally one from hell... I then sat for [an] hour while I watched four people go in front of me. What in the world is the point of having a call back system...?"
— Unilocal"I don’t think you can go there without being pitched some kind of medication. It’s a very “here try this” heavy approach. I would like to see more effort on testing and options."
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