Choose a Doctor | Monterey County, CA - Montage Health
Internal Medicine • Monterey, CA
Ratings by platform
- Facebook: 92% recommend (859 reviews)
What patients say
Patients praise
- Patients frequently praise the nursing staff for being caring, supportive, and sensitive to needs.
- Many individual physicians, such as Dr. Torba, Dr. Lome, and Dr. Gaccione, receive high satisfaction ratings for being thorough, kind, and excellent listeners.
- The hospital and medical facilities are often described as clean and professional.
- Montage Health holds a generally high patient recommendation rate on some platforms.
Common complaints
- Some patients reported negative experiences with noise and construction disturbances in the hospital.
- Concerns were raised regarding high costs for services.
- The Leapfrog Group assigned Community Hospital of the Monterey Peninsula a 'C' grade for hospital safety in Spring 2026, citing issues such as surgical site infections, MRSA, C.diff, and post-operative complications.
In patients' words
"I LOVE CHOMP! I've had 4 surgeries there now... The nurses and LVNs are caring and helpful and sensitive to your needs."
— ObesityHelp patient review"Patient safety is our highest responsibility. When our performance does not fully meet the expectations we set for ourselves, we believe it is essential to acknowledge it, learn from it and take meaningful action."
— Montage Health spokesperson regarding Leapfrog safety grade"I feel very comfortable with Dr. Lome. His gentle and friendly demeanor is what I look for in a care giver. No pressure or intensity is present."
— Healthgrades patient review for Dr. Steven LomeMore clinics in Monterey
Salinas Valley Health
Patients praise: High patient satisfaction with physician bedside manner, attentiveness, and listening skills · Strong appreciation for knowledgeable, thorough, and clear explanations of health conditions and treatment plans.
Terry L Franklin, M.D.
Patients praise: Compassionate, attentive, and caring bedside manner · Takes time to listen to patients and answer questions thoroughly.
Salinas Valley Health
Patients praise: thorough and knowledgeable providers · caring and compassionate bedside manner.
Peninsula Glow
Patients praise: Professional and friendly staff · Personalized care and treatment plans.
Montage Medical Group
Patients praise: Physicians described as thorough, compassionate, and attentive listeners · Strong patient-doctor partnerships and personalized care plans.
Gregg K. Satow, M.D.
Patients praise: knowledgeable and clear explanations · caring, compassionate, and patient demeanor.
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