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Salinas Valley Health

Internal Medicine • Monterey, CA

★★★★★4.9/5218 reviews across 1 platform

Ratings by platform

  • Dr. Terry L. Franklin Practice Website: 4.92/5 (218 reviews)

What patients say

Patients praise

  • High patient satisfaction with physician bedside manner, attentiveness, and listening skills
  • Strong appreciation for knowledgeable, thorough, and clear explanations of health conditions and treatment plans
  • Effective, supportive, and kind office staff in many practices
  • High perceived value in concierge-style or personalized care models

Common complaints

  • Occasional complaints regarding office staff, including perceived attitude or lack of qualification
  • Reports of unprofessional or dismissive communication in isolated cases
  • Long wait times for appointments or in the waiting room

In patients' words

"Dr. Franklin listens, answers questions and has a nice calming presence. I highly recommend this office and the MDVIP service."

— Dr. Terry L. Franklin Practice Website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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