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Primary Care for Adults in Monterey County | Internal Medicine logo

Primary Care for Adults in Monterey County | Internal Medicine

Internal MedicineMonterey, CA

★★★★★4.9/5706 reviews across 7 platforms

Ratings by platform

  • Healthgrades (Dr. R Bryan Klassen): 4.9/5 (119 reviews) (119)
  • Healthgrades (Dr. Gregory Cannon): 5.0/5 (149 reviews) (149)
  • Healthgrades (Dr. Larry Berte): 4.8/5 (94 reviews) (94)
  • Healthgrades (Dr. Steven Lome): 5.0/5 (109 reviews) (109)
  • WebMD (Dr. Dawn Mudge): 4.5/5 (13 ratings) (13)
  • Dr. Terry L. Franklin Practice Website: 4.92/5 (218 reviews) (218)
  • WebMD (Dr. Santi Yarlagadda): 3.0/5 (4 ratings) (4)

What patients say

Patients praise

  • High patient satisfaction with physician bedside manner, attentiveness, and listening skills
  • Strong appreciation for knowledgeable, thorough, and clear explanations of health conditions and treatment plans
  • Effective, supportive, and kind office staff in many practices
  • High perceived value in concierge-style or personalized care models

Common complaints

  • Occasional complaints regarding office staff, including perceived attitude or lack of qualification
  • Reports of unprofessional or dismissive communication in isolated cases
  • Long wait times for appointments or in the waiting room

In patients' words

"Dr. Cannon was amazing. Wonderful care and he really has a way of making you feel better. He looks at you and listens."

Healthgrades (Dr. Gregory Cannon)

"Dr. Franklin listens, answers questions and has a nice calming presence. I highly recommend this office and the MDVIP service."

Dr. Terry L. Franklin Practice Website

"Absolutely terrible and unprofessional behavior! ... The doctor asked what were they doing there and that she was in able to treat someone at that age. She made fun of my mothers accent, raised her voice and yelled at them."

WebMD (Dr. Santi Yarlagadda)

"Excellent doctor. There have been a few changes to the office over the last few years. Staff is not what it used to be. Slightly young with a bit of an attitude."

Vitals (Dr. Craig Geiler)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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