Terry L Franklin, M.D.: Family Medicine Monterey, CA
Internal Medicine • Monterey, CA
Ratings by platform
- Healthgrades: 3.8/5 (39)
- Birdeye (Aggregate of Google reviews): 4.9/5 (398)
- Practice Website (Testimonials): 4.92/5 (220)
What patients say
Patients praise
- Compassionate, attentive, and caring bedside manner
- Takes time to listen to patients and answer questions thoroughly
- Effective at integrating traditional and alternative approaches (Appreciative Medicine)
- High availability and accessibility as a concierge (MDVIP) physician
- Long-term trust built through many years of practice in the community
Common complaints
- Concierge medicine fee structure (annual cost) not transparently disclosed early enough to some patients
- Perceived issues with administrative/office staff responsiveness and communication
- Concerns regarding reliance on physician assistants instead of direct doctor access for certain visits
- Mixed perceptions on necessity of specific tests and supplements vs. potential over-testing/upselling
In patients' words
"Dr Franklin was great and took the time to answer all of my questions but his staff leave a lot to be desired."
— Healthgrades patient review"The staff is always helpful and attentive regardless if it's via phone calls or in person. Dr. Franklin listens, answers questions and has a nice calming presence. I highly recommend this office and the MDVIP service."
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