Montage Medical Group
Primary Care • Monterey, CA
Ratings by platform
- Dr. Terry L. Franklin Practice Website: 4.92/5 (218 reviews)
What patients say
Patients praise
- Physicians described as thorough, compassionate, and attentive listeners
- Strong patient-doctor partnerships and personalized care plans
- Effective communication and clear explanations of health issues
- Convenient access via telehealth and some same/next-day appointments
Common complaints
- Long wait times for appointments and phone responsiveness
- Rude, dismissive, or unprofessional administrative staff
- Concerns regarding billing practices and unexpected charges
- Physicians occasionally perceived as rushed, distant, or lacking empathy
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Patients praise: High patient satisfaction with physician bedside manner, attentiveness, and listening skills · Strong appreciation for knowledgeable, thorough, and clear explanations of health conditions and treatment plans.
Choose a Doctor | Monterey County, CA - Montage Health
Patients praise: Patients frequently praise the nursing staff for being caring, supportive, and sensitive to needs. · Many individual physicians, such as Dr. Torba, Dr. Lome, and Dr. Gaccione, receive high satisfaction ratings for being thorough, kind, and excellent listeners..
Gregg K. Satow, M.D.
Patients praise: knowledgeable and clear explanations · caring, compassionate, and patient demeanor.
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