Behavioral Health | County of Monterey, CA
Behavioral Health and Mental Health • Monterey, CA
Ratings by platform
- Rehab.com/Google Reviews: 2.25/5 (4 reviews)
What patients say
Patients praise
- Helpful services for some patients
- Accessible crisis and substance abuse support for eligible individuals
- Efforts to track and act on patient feedback to improve care quality
Common complaints
- Long wait times to connect with services
- Frustration regarding referrals to other services instead of receiving care at the Access to Treatment office
- Allegations of improper treatment and poor clinician fit
- Concerns regarding patient advocacy and clinician communication style
In patients' words
"Absolute worst place to receive mental health care... If you and your current doctor are not working well together, and you request a change of clinician, they will tell you in a polite way they know what's best for you and keep you with a doctor that's a bad fit."
— Anonymous patient review on Rehab.com"The most important findings when viewing the results were that most clients wished they were not referred to other services and had to wait an extended period."
— CSUMB capstone research paper (2024) analyzing client feedbackMore clinics in Monterey
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