Mental and Behavioral Health Services | Monterey, CA
Behavioral Health and Mental Health • Monterey, CA
Ratings by platform
- Birdeye/Google: 4.4 out of 5 stars (111 reviews) (111 reviews)
- Birdeye/Google: 4.6 out of 5 stars (15 reviews) (15 reviews)
- Birdeye/Google: 3.1 out of 5 stars (16 reviews) (16 reviews)
- Rehab.com/Google: 2.25 out of 5 stars (4 reviews) (4 reviews)
What patients say
Patients praise
- some patients report compassionate and respectful care
- friendly and courteous staff interactions reported by some users
- positive experiences with specific psychiatrists and therapists
- helpful for those seeking mental health support
Common complaints
- reports of unprofessional staff and poor telehealth communication
- allegations of over-medication and lack of patient advocacy in county services
- dissatisfaction with leadership, high caseloads, and workplace culture at county facilities
- difficulty finding available appointments or timely responses
In patients' words
"This clinic is completely unprofessional. During my first telehealth appointment, the counselor was on mute... She ignored it... The provider didn’t show up."
— Birdeye User Review (North American Mental Health Services)"Dr. Beatrice Berlin is the best psychiatrist I’ve ever had! ... Meeting with Dr. Berlin was the complete opposite experience [of past bad experiences]. She listened carefully... with compassion, sincerity, and encouragement."
— Birdeye User Review (Mindpath Health)"Absolute worst place to receive mental health care... They over medicate the patients that don't know how to advocate for themselves."
— Rehab.com/Google User Review (Monterey County Behavioral Health Services)More clinics in Monterey
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