USA Health Neurology
Neurology • Mobile, AL
Ratings by platform
- U.S. News & World Report (Neurologists at USA Health University Hospital): 3 out of 5 stars (average patient experience) (66 reviews)
- WebMD (Dr. Bassam Bassam): 3.5 out of 5 stars (17 ratings)
What patients say
Patients praise
- Professionalism and friendliness of some support staff
- Cleanliness of facility locations
- Occasional reports of knowledgeable and passionate physicians
Common complaints
- Reports of physicians being rude, condescending, or dismissive towards patients
- Patients feeling unheard or unable to speak during appointments
- General system-level complaints filed against the broader USA Health organization
In patients' words
"He does NOT listen. Is rude, condescending and ego is over inflated... I left in tears."
— WebMD (Dr. Bassam Bassam)"Beautiful building and furnishings throughout. Clean as a whistle. All staff I encountered was friendly and wearing masks."
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